New Protocols in Place Post 3/23/2020 Executive Order

tara.anders Dentistry, Oral Health, Patient Safety and Wellness

Due to the executive order handed down by Governor Bill Lee on March 23, 2020, our UT Medical Center and West Knoxville dental offices are closed for all but emergency services until Monday, April 13, 2020. Here are some guidelines to help you determine when to consult with us as to whether care should be scheduled or not.

Dental care you can reschedule for another time:

  • Regular visits for exams, cleanings, and x-rays
  • Regular visits for braces
  • Removal of teeth that aren’t painful
  • Treatment of cavities that aren’t painful
  • Tooth whitening

Dental care that you should have taken care of by a dentist at this time:

  • Bleeding that doesn’t stop
  • Painful swelling in or around your mouth
  • Pain in a tooth, teeth or jaw bone
  • Gum infection with pain or swelling
  • After surgery treatment (dressing change, stitch removal)
  • Broken or knocked out tooth
  • Denture adjustment for people receiving radiation or other treatment for cancer
  • Snipping or adjusting wire of braces that hurts your check or gums
  • Biopsy of abnormal tissue

If you are experiencing one or more of the conditions above, please call (865) 305-9000 and ask to have the dental resident on call to reach out to you. They will call you back and inform you of where to go for care.

Our offices have been working to contact everyone who is on our schedule currently. If you believe you are on the schedule and have not heard from us, please call our office at (865) 500-5700 and leave a message with your best contact information. We will call to reschedule your appointment after the executive order is lifted.

We apologize for any inconvenience this may cause and ask for patience during this unprecedented time in our country. Once it is deemed safe to do so, our offices will be back to seeing patients routinely. Until then, we wish you and yours good health and safety.