Important Information Regarding Appointments Effective 3/19/2020

tara.anders Dentistry, Oral Health, Patient Safety and Wellness

To our patients and their families,

Effective Thursday, March 19, 2020, we will be suspending all dental hygiene appointments. If you have an appointment scheduled for essential dental work that does not require a drill or water spray, such as crown placements or denture work, our team will still be able to see you; however, other appointments will be rescheduled for a later date. If you are unsure if your appointment is essential, please give us a call at either office.

With the American Dental Association recommending that dentists nationwide postpone elective procedures in response to the spread of the COVID-19 coronavirus, beginning Monday, March 23, 2020, our offices will only see patients with essential dental care needs, i.e. abscess tooth issues, toothaches and pain, problems related to crowns. By doing this we hope to:

  1. Minimize patient as well as staff risk of exposure to the virus.
  2. Preserve personal protective equipment (PPE) such as surgical masks, gloves, and eyewear should they become needed in other situations.

We will be conducting essential and emergency visits in both offices. Here are a couple of factors to keep in mind when determining essential, urgent, or emergency needs:

  1. Patient is in pain.
  2. Infection is present.
  3. Nontreatment would severely inhibit normal operation of patient’s teeth and mouth or negatively impact their health in the next three to six months.

If you have any questions, concerns, or are wondering if your next visit qualifies as essential, please give us a call. Our team will be available to speak with you and guide you through this time.

University of Tennessee Medical Center Office – (865) 305-9440

West Knoxville Office — (865) 500-5700